At Dan Store Online, we are committed to delivering your restaurant supplies efficiently and safely. Please read our shipping and delivery policy below:
1. Shipping Options
We offer a variety of shipping methods to meet your needs, including standard and expedited shipping. During checkout, you can choose the option that best suits your timeline.
2. Processing Time
Orders are typically processed within 1-3 business days. You will receive a notification once your order has been shipped.
3. Shipping Costs
Shipping costs are calculated at checkout based on the selected shipping method and the total weight of your order. Free shipping may be available on orders over a certain amount—check our website for details.
4. Delivery Times
Delivery times vary based on your location and the shipping method selected. Estimated delivery times will be provided during checkout. Please note that these are estimates and may be subject to delays due to factors beyond our control.
5. International Shipping
We offer international shipping to select countries. Additional customs fees or import duties may apply, and these are the responsibility of the customer.
6. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment’s progress online.
7. Damaged or Lost Items
If your order arrives damaged or is lost in transit, please contact our customer service team within 7 days of delivery. We will work with you to resolve the issue promptly.
8. Address Accuracy
Please ensure that the shipping address you provide is accurate and complete. We cannot be held responsible for delays or misdeliveries caused by incorrect information.
Thank you for choosing Dan Store Online for your restaurant supply needs. We look forward to serving you!